It’s a trope of many a pulpy sci-fi story: Artificial intelligence runs amok, unleashing havoc and chaos on the hubristic humans who made it.

Melodramatic, maybe, but it’s becoming a serious concern with rapid advances in artificial intelligence, and Microsoft’s Chief Responsible AI Officer Natasha Crampton is tasked with keeping these powerful new tools on the rails.

She told GZERO’s Tony Maciulis her team is focused on keeping humans in the decision-making loop, ready to step in should the technology begin displaying unintended behaviors.

But it raises the question of whose hands are on the switch, and what tech companies need to accomplish alongside governments and regulators to ensure a safe environment and level playing field.

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