Podcast: How to get social media companies to protect users (instead of hurting them)

Transcript

Listen: Frances Haugen blew the whistle against Facebook because she believed her employer wasn't doing enough to stop its outrage-driven algorithm from spreading online misinformation and hate, which led to offline violence. Haugen speaks with Ian Bremmer on the GZERO World podcast about the major role that social media companies play in politics in the US and around the world, and the life-or-death consequences that can come from their actions. She believes governments need to rethink how they regulate social media, as the EU is trying to do with a new law mandating data transparency.

Haugen still believes social media companies can change for the better, but the gap between fast-changing tech and slow-moving governments will continue to widen. To narrow it, we'll need more whistleblowers — and better laws to protect them.