Can OpenAI reach 1 billion users?

Sam Altman is seen on a mobile device screen next to an OpenAI logo in this illustration.

Sam Altman is seen on a mobile device screen next to an OpenAI logo in this illustration.

Jaap Arriens/NurPhoto via Reuters
OpenAI has big plans: The company behind ChatGPT wants to grow to 1 billion users in the next year, quadrupling its current count of 250 million.

How will it woo them? The startup is set to develop AI “agents” that can complete tasks for users rather than simply chat with them and launch its own search engine while further integrating ChatGPT with Apple products.

OpenAI, which Microsoft backs to the tune of $13 billion, wants to secure its financial future. (Microsoft has been building up its own internal AI capabilities and now considers OpenAI a “competitor.”) One way for OpenAI to grow is by adjusting its subscription revenue model. The company is reportedly considering expanding into advertising as a potential revenue model and hiring ad execs from top tech companies. The AI search engine Perplexity has already integrated ads into its business.

But it is also considering lowering its long-term costs by building data centers across the United States, something cofounder and CEO Sam Altman reportedly discussed with President Joe Biden at the White House in September. Chris Lehane, head of global policy at OpenAI, told the Financial Times that the company needs “chips, data and energy” to meet its expansion goals. Altman has previously expressed interest in raising trillions of dollars for a chip startup, though that hasn’t yet amounted to anything. Altman has, however, invested in Oklo, a nuclear power startup, that could power energy-intensive data centers.

Infrastructure investments could be key to a sustainable future as it grows — the company is reportedly losing billions a year training and deploying its models. But as Silicon Valley startups often go, profitability — or breaking even — could come long after achieving a user base in the billions.

More from GZERO Media

Listen: On the GZERO World Podcast, we’re taking a look at some of the top geopolitical risks of 2025. This looks to be the year that the G-Zero wins. We’ve been living with this lack of international leadership for nearly a decade now. But in 2025, the problem will get a lot worse. We are heading back to the law of the jungle. A world where the strongest do what they can while the weakest are condemned to suffer what they must. Joining Ian Bremmer to peer into this cloudy crystal ball is renowned Stanford political scientist Francis Fukuyama.

President-elect Donald Trump appears remotely for a sentencing hearing in front of New York State Judge Juan Merchan in his hush money case at New York Criminal Court in New York City, on Jan. 10, 2025.
REUTERS/Brendan McDermid/Pool

President-elect Donald Trump was sentenced in his New York hush money case on Friday but received no punishment from Judge Juan M. Merchan, who issued an unconditional discharge with no jail time, probation, or fines

Paige Fusco

In a way, Donald Trump’s return means Putin has finally won. Not because of the silly notion that Trump is a “Russian agent” – but because it closes the door finally and fully on the era of post-Cold War triumphalist globalism that Putin encountered when he first came to power.

Venezuelan opposition leader Maria Corina Machado greets supporters at a protest ahead of the Friday inauguration of President Nicolas Maduro for his third term, in Caracas, Venezuela January 9, 2025.
REUTERS/Leonardo Fernandez Viloria

Regime forces violently detained Venezuelan opposition leader María Corina Machado as she left a rally in Caracas on Thursday, one day before strongman President Nicolás Maduro was set to begin his third term.

Paige Fusco

Justin Trudeau is leaving you, Donald Trump is coming for you. The timing couldn’t be worse. The threat couldn’t be bigger. The solutions couldn’t be more elusive, writes GZERO Publisher Evan Solomon.

- YouTube

Is international order on the precipice of collapse? 2025 is poised to be a turbulent year for the geopolitical landscape. From Canada and South Korea to Japan and Germany, the world faces a “deepening and rare absence of global leadership with more chaos than any time since the 1930s,” says Eurasia Group chairman Cliff Kupchan during a GZERO livestream to discuss the 2025 Top Risks report.

During the Munich Security Conference 2025, the BMW Foundation will again host the BMW Foundation Herbert Quandt Pavilion. From February 13th to 15th, we will organize panels, keynotes, and discussions focusing on achieving energy security and economic prosperity through innovation, policy, and global cooperation. The BMW Foundation emphasizes the importance of science-based approaches and believes that the energy transition can serve as a catalyst for economic opportunity, sustainability, and democratic resilience. Our aim is to facilitate solution-oriented dialogues between business, policy, science, and civil society to enhance Europe’s competitiveness in the energy and technology sectors, build a strong economy, and support a future-proof society. Read more about the BMW Foundation and our Pavilion at the Munich Security Conference here.