WhatsUpp with Commercial Hacking Tools in Government Hands?

If you're like 1.5 billion other people on the planet – or if you are Jared Kushner – you conduct a lot of your personal or business conversations on WhatsApp, the Facebook-owned messaging app that says it's largely impervious to snoopers, hackers, and spooks.

But according to a bombshell report in The Financial Times earlier this week, the app has long contained a critical flaw that's enabled hackers to tap into your smartphone just by placing a WhatsApp voice call to you.

The hack relied on a program written by the Israeli tech firm NSO, which designs powerful snooping tools for law enforcement and counterterrorism officials in the Middle East and "western countries."

But it appears that political dissidents, human rights activists, and even a lawyer filing a liability suit against NSO itself were targeted – the FT report doesn't say who the attackers were.

WhatsApp says the bug has been fixed as of Monday. But this story – in which a commercial hacking program sold to governments was used to violate people's privacy and snoop on dissidents –illustrates a few big political challenges that we've highlighted in discussions about cybersecurity.

Cyber-arms control is hard. Cyberweapons, being scripts of computer code, can be very hard to control and contain, even with close oversight of who gets to buy them.

Mission creep is easy. Companies like NSO say they sell these products only to police and counterterrorism officials – but once they are in government hands, they can be used (or sold, or stolen) for other purposes or by other parts of the state.

Liability is murky. Who should be held accountable here: NSO for developing a product that was used beyond its (presumably) stated intent? Or WhatsApp for failing to guarantee the security of its own platform?

Surveillance and espionage are hardly new. But never before has there been a device that contained as much data about your thoughts, habits, preferences, movements, and personal relationships as the device you're holding or reading right this second.

The upshot: With hackers, governments, and commercial developers all trying to figure out how best to crack into it – what are the rules of the game?

More from GZERO Media

The White House is seen from a nearby building rooftop.

Bryan Olin Dozier/NurPhoto via Reuters

Federal Judge John J. McConnell Jr. ruled Monday that the Trump administration is defying his Jan. 29 order to release billions in federal grants, marking the first explicit judicial declaration of the White House disobeying a court order. Some legal scholars are raising the alarm that a constitutional crisis could be brewing.

Endorsed by steelworkers onstage, then-Republican presidential nominee Donald Trump puts on a hard hat during his Make America Great Again Rally in Latrobe, Pennsylvania, on Oct. 19, 2024.

REUTERS/Brian Snyder

US President Donald Trump signed an executive order Monday imposing 25% tariffs on all steel and aluminum imports to the US. This raises the tariff rate on aluminum to 25% from the previous 10% that Trump imposed in 2018, and it reinstates a 25% tariff on “millions of tons” of steel and aluminum imports previously exempted or excluded.

- YouTube

“France has a special message in AI,” says Justin Vaïsse, director general of the Paris Peace Forum. Speaking to GZERO’s Tony Maciulis at the 2025 AI Action Summit in Paris, Vaïsse highlighted France’s diplomatic and technological role in shaping global AI governance.

U.S. Agriculture Secretary Sonny Perdue eats an ear of corn at the Brabant Farms in Verona, New York, U.S., August 23, 2018. Picture taken August 23, 2018.
REUTERS/Shannon Stapleton

On Donald Trump’s first day in office, he ordered the Agriculture Department to freeze funds for agricultural programs established under the clean-energy portion of Joe Biden’s Inflation Reduction Act.

President Donald Trump before the Super Bowl.
REUTERS/Evelyn Hockstein

In the game “Two Truths and a Lie,” a player discloses three statements, each of which seems both plausible and unexpected. Over his first month in office, President Donald Trump has presented a range of policy prospects as possible. He has also undertaken a wide number of presidential actions. Together, these measures have shifted the global context, leaving partners and rivals to orient to a vastly changing reality and wonder how seriously they should take him.

- YouTube

Ian Bremmer's Quick Take: Trump envisions Gaza as a Mediterranean paradise, but what does this mean for the region, and how has it been received? In this Quick Take, Ian Bremmer breaks down the latest developments.

U.S. President Donald Trump talks with Jordan’s King Abdullah at the White House in 2018. On Tuesday, King Abdullah will return to Washington, becoming the first Arab leader to meet with Trump since he returned to the US Presidency.
REUTERS/Jonathan Ernst

Donald Trump insists that he will force Palestinians out of the wrecked Gaza Strip and resettle them in neighboring Arab countries, including Jordan.

Russian President Vladimir Putin speaks during a visit to the Lomonosov Moscow State University, in Moscow, Russia, on Jan. 24, 2025.

Sputnik/Ramil Sitdikov/Pool via REUTERS

What future does Vladimir Putin imagine for Russia? That’s been a crucial question for those in Europe and the United States who want to know what he might want in exchange for peace with Ukraine. A leaked Russian government report offers a few possible answers.