Why social media is broken & how to fix it

August 01, 2022

Why Social Media Is Broken & How to Fix It | Frances Haugen | GZERO World with Ian Bremmer

Social media companies play an outsize role in global politics — from the US to Myanmar. And when they fail, their actions can cost lives.

That's why Frances Haugen blew the whistle against her then-employer, Facebook, when she felt the company hadn't done enough to stop an outrage-driven algorithm from spreading misinformation, hate, and even offline violence.

On GZERO World, Haugen tells Ian Bremmer why governments need to rethink how they regulate social media. A good example is the EU, whose new law mandating data transparency could have global ripple effects.

Haugen also explains why those annoying messages about sharing your cookies are actually a good thing, and why she still believes social media companies can change for the better.

Finally, don't miss her take on Elon Musk having second thoughts about Twitter.

From Your Site Articles

Europe divided over Macron’s “reassurance force” for Ukraine

France's President Emmanuel Macron speaks during a press conference following a summit for the "coalition of the willing" at the Elysee Palace in Paris on March 27, 2025.

LUDOVIC MARIN/Pool via REUTERS

At the third summit of the so-called “coalition of the willing” for Ukraine on Thursday, French President Emmanuel Macron proposed a multinational “reassurance force” to deter Russian aggression once a ceasefire is in place – and to engage if attacked.

How Imamoglu’s arrest is deepening Turkey’s economic woes

A group demonstrators chant slogans together as they hold posters during the protest. The ongoing protests were sparked by the arrest of Istanbul Metropolitan Mayor Ekrem Imamoglu.

Sopa Images via Reuters

Last week’s arrest of Istanbul Mayor Ekrem Imamoglu sparked the largest anti-government rallies in a decade and resulted in widespread arrests throughout Turkey. Nearly 1,900 people have been detained since the protests erupted eight days ago.

Chain reaction: Why Trump pulled Stefanik’s UN nomination

National Security Advisor Mike Waltz and Rep. Elise Stefanik (R-NY), the then-nominee for US ambassador to the UN, during a Cabinet meeting at the White House in Washington, DC, on Wednesday, Feb. 26, 2025.

Al Drago/Pool/Sipa USA

An internal GOP poll found a Republican candidate trailing in a special election for a conservative-leaning district in Florida, forcing US President Donald Trump to make a decision aimed at maintaining the Republican Party’s majority in the House.

South Sudan’s vice president arrested, country on brink of civil war

South Sudan's Vice President Riek Machar, pictured here addressing the press in 2020.

REUTERS/Samir Bol

Alarm bells are ringing ever more loudly in South Sudan, as Vice President Riek Machar — chief rival to Prime Minister Salva Kiir — was arrested late Wednesday in an operation involving 20 armored vehicles at his compound in Juba. He was placed under house arrest, a move that is fueling fears that the country will soon descend into civil war.

US-Taliban relations thaw amid race for Afghanistan’s mineral riches

Afghan Interior Minister Sirajuddin Haqqani, pictured here at the anniversary event of the departure of the Soviet Union from Afghanistan, in Kabul, Afghanistan, on April 28, 2022.

REUTERS/Ali Khara

The Trump administration has dropped multimillion-dollar bounties on senior Afghan officials from the Haqqani network, a militant faction that carried out some of the deadliest attacks on American troops but has now positioned itself as a moderate wing within the Taliban government. But why?

Accelerating the net-zero transition through new collaboration models

BMW Foundation

The BMW Foundation is dedicated to addressing concrete challenges that, when solved, create the greatest global impact. With the first challenge, “International Collaboration to Develop Energy Transition and Infrastructure Solutions,” the foundation aims to facilitate international collaboration that accelerates the net-zero transition. Access to reliable and affordable energy powers industries and businesses. Technology is one of the most important drivers for a successful transition, but it is international collaboration that will leapfrog societies across the globe. Find out how the BMW Foundation helps drive collaboration and solutions toward a clean and secure energy future here.

Why social media is broken & how to fix it

GZEROMEDIA

More from GZERO Media

Europe divided over Macron’s “reassurance force” for Ukraine

At the third summit of the so-called “coalition of the willing” for Ukraine on Thursday, French President Emmanuel Macron proposed a multinational “reassurance force” to deter Russian aggression once a ceasefire is in place – and to engage if attacked.

Hard Numbers: Major earthquake strikes Southeast Asia, Israel passes judicial reform, Fox News wins advertisers, Pollution kills, HHS sees massive job cuts, Suspected US strikes hit Houthis

How Imamoglu’s arrest is deepening Turkey’s economic woes

Last week’s arrest of Istanbul Mayor Ekrem Imamoglu sparked the largest anti-government rallies in a decade and resulted in widespread arrests throughout Turkey. Nearly 1,900 people have been detained since the protests erupted eight days ago.

Chain reaction: Why Trump pulled Stefanik’s UN nomination

An internal GOP poll found a Republican candidate trailing in a special election for a conservative-leaning district in Florida, forcing US President Donald Trump to make a decision aimed at maintaining the Republican Party’s majority in the House.

South Sudan’s vice president arrested, country on brink of civil war

GZEROMEDIA

US-Taliban relations thaw amid race for Afghanistan’s mineral riches

The Trump administration has dropped multimillion-dollar bounties on senior Afghan officials from the Haqqani network, a militant faction that carried out some of the deadliest attacks on American troops but has now positioned itself as a moderate wing within the Taliban government. But why?

You vs. the News: GZERO’s Weekly News Quiz, March 28, 2025

Have you stayed atop GZERO’s news coverage this week? Here’s your chance to prove it.

Who’s meddling in Canada’s election?

Canada’s foreign interference watchdog is warning that China, India, and Russia plan on meddling in the country’s federal election. The contest, which launched last weekend, has already been marked by a handful of stories about past covert foreign interventions and threats of new ones.

Accelerating the net-zero transition through new collaboration models

HARD NUMBERS: Measles on the rise, Tariffs drive steel layoffs, US consumer confidence drops, Tesla targeting investigated

Why social media is broken & how to fix it

GZEROMEDIA

Subscribe to GZERO Media's newsletter: Signal

More from GZERO Media

At the third summit of the so-called “coalition of the willing” for Ukraine on Thursday, French President Emmanuel Macron proposed a multinational “reassurance force” to deter Russian aggression once a ceasefire is in place – and to engage if attacked.

Last week’s arrest of Istanbul Mayor Ekrem Imamoglu sparked the largest anti-government rallies in a decade and resulted in widespread arrests throughout Turkey. Nearly 1,900 people have been detained since the protests erupted eight days ago.

An internal GOP poll found a Republican candidate trailing in a special election for a conservative-leaning district in Florida, forcing US President Donald Trump to make a decision aimed at maintaining the Republican Party’s majority in the House.

GZEROMEDIA

Subscribe to GZERO Media's newsletter: Signal

The Trump administration has dropped multimillion-dollar bounties on senior Afghan officials from the Haqqani network, a militant faction that carried out some of the deadliest attacks on American troops but has now positioned itself as a moderate wing within the Taliban government. But why?

Have you stayed atop GZERO’s news coverage this week? Here’s your chance to prove it.

Canada’s foreign interference watchdog is warning that China, India, and Russia plan on meddling in the country’s federal election. The contest, which launched last weekend, has already been marked by a handful of stories about past covert foreign interventions and threats of new ones.